Call-center
Szinapszis’ own Call Center has 70 work stations with more than 10 full-time employed operators experienced in B2B and healthcare researches and communication. Our services:
Our services:
CATI, mystery shopping via telephone
Pharmaceutical and other telemarketing
Tele-detailing with registered Medical Representatives
Patient Support Programmes
Database building, targeting, validation
Recruitment, making appointments, organising conferences
Answering inbound calls, customer service, helpdesk, infoline
Other solutions
Databases
Szinapszis has a licensed and GDPR compliant database of physicians, pharmacists and other HCPs. This database includes nearly 35 000 records in Hungary with almost 100% coverage.
Szinapszis Pharma
Szinapszis has a strong focus on pharmaceutical and healthcare industries. We conduct primary and desk researches in all major therapeutic areas of the pharmaceutical markets (nearly 30 specialities, around 100 types of illnesses) of Rx and OTC drugs.
Consulting
Due to our industry knowledge and experience gained by healthcare and pharmaceutical researches, we also offer personalised expert decision-supporting consulting for our customers.